What will your role look like Able to identify system deficiencies and recommends solutions continual service improvements Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations,...
The Developer - CSM servers as the subject matter expert in ServiceNow CSM platform, Service portal, integrations, reporting, as well as a champion of best practices. The incumbent has extensive knowledge and experience with...
Greetings from SwaaSLocation : ChennaiJD:Design and develop solutions using ServiceNow CSM modules (Case Management, Agent Workspace, Virtual Agent, Knowledge Management, etc.) Customize ServiceNow applications and facilitate...
ServiceNow CSMSolution Design: Collaborating with stakeholders to understand business requirements and design customer service solutions within the ServiceNow platform.Configuration and Customization: Configuring ServiceNow C...